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How
to buy? |
| Click here to know how to buy the call accounting
software. |
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Order
Status |
| Know the status of your order by entering
the tracking number. |
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FAQ |
| Check if your query is answered in the set of frequently asked questions. |
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| Frequently
Asked Questions |
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| WHAT
IS CALL ACCOUNTING? |
| Call Accounting is a product for analyzing
all of your telephone activity. It records all incoming, outgoing,
local, long distance and international calls. Information provided
includes date and time of call, telephone number dialed, city and
state, length and cost of the call and the user/extension placing
the call. |
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| WHY
DO I NEED CALL ACCOUNTING? |
| In most offices, the telephone expenses
are the 2nd largest after salaries. On average, 22% of outgoing calls
from your business are non-business related. Call Accounting enables
you to control costs, increase productivity and better manage personnel.
While it does not give you the ability to monitor telephone conversations,
it does let you know precisely where your telecommunications cost
are being incurred. |
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| HOW
DOES CALL ACCOUNTING WORK? |
| TAPIT is designed to work with any
telephone system that provides SMDR (Station Message Detail Record)
information. TAPIT Will Store this information on the hard disk of
your PC for later retrieval in the form of management reports. Because
TAPIT runs in the background of your PC, no additional hardware cost
are necessary. |
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| WHAT
MAKES TAPIT UNIQUE? |
When evaluating call accounting products,
the following features could be very important to you and your business:
- Password protection
- Interface to time and billing packages
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- Automatic accounting capability
- Ability to enter calls made off premises
- Variety of reports
- Easy of use
- Hardware and software requirements
- Short learning curve
- MS- Windows and Network compatible
TAPIT will
- Support up to 10,000 extensions
- Monitor 1,00 lines
- Store 60,000 calls per megabyte
- Work on any IBM compatible computer
- Work with any phone system that sends data in SMDR (Station
Message
- Detail Record) format
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| WHY
CHOOSE TAPIT CALL ACCOUNTING OVER OTHER CALL ACCOUNTING PRODUCTS? |
| TAPIT Call Accounting is the only product
on the market today that offers a 3 year guarantee. It is also the
easiest to use and offers a wide variety of reports. TAPIT Call Accounting
was designed by business people like yourself
Support
TAPIT Call Accounting comes with an easy-to-read comprehensive
manual and an on-line Help facility. Our dealers are trained in
installations, operation and maintenance of unlimited manufacture's
support. You can also check with your dealer for the extended and-user
manufacturer's support, if you so desire.
Reports
TAPIT Call Accounting offers an extensive variety of reports that
will assist you in managing your business more effectively. Some
of the more frequently requested reports are:
- Longest calls by extension
- Most expensive calls by extension
- Most frequently dialed numbers Account Code report for Client/project
billback
- General summary reports
- Department reports
- Trunk utilization
- Area Code reports
TAPIT's menus allow you to select criteria for each reports to provide
as specific information as you may need.
TAPIT Call Accounting can produce reports either on demand, or
through the automated report scheduling facility, which allows unattended
report generation. All reports can be viewed on the screen of your
monitor, printed on the printer or saved on your hard disk.
Benefits
Some of the benefits of TAPIT Call Accounting are:
- Revenue generation
- Client/Project billback
- Simplified cost allocation
- Increased employee productivity
- Network/Trunk optimization
- Reduction of misuse or abuse
TAPIT will collect and process telephone data in the background.
it does not require a dedicated computer or any other task. Its
operation is completely transparent to the user of the PC
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